SRAM Red RD issues
09-13-24, 12:53 PM
#51
UPDATE:
Stopped by the shop today and was met by the max scientist. They started the warranty process over a week ago and SRAM never got back to them. My lack of patience is known, so the guy did me a solid. Spent a couple of hours working on it last night and was able to un brick it. I asked him how, and SRAM has a lengthy protocol for this, that usually doesn’t work. All he told me was after trying to over and over he did the steps backwards and now it works.
Have to set the bike up to my “fit” but should be able to pick up the bike today.
Stopped by the shop today and was met by the max scientist. They started the warranty process over a week ago and SRAM never got back to them. My lack of patience is known, so the guy did me a solid. Spent a couple of hours working on it last night and was able to un brick it. I asked him how, and SRAM has a lengthy protocol for this, that usually doesn’t work. All he told me was after trying to over and over he did the steps backwards and now it works.
Have to set the bike up to my “fit” but should be able to pick up the bike today.
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