Trek Warranty Claim Denied
06-19-24, 06:06 PM
#76
I am potato.
Join Date: Jun 2015
Location: Pacific Northwest
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Bikes: Only precision built, custom high performance elitist machines of the highest caliber. 🍆
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The LBS mentioned is not really local to me, it's in/near White Center in SW Seattle, I've only been there once, but they are notable for IGH service and have a huge webpage devoted to that, as well as an anti-carbon page with photos of failed carbon parts. Aaron's Bike Repair/Rat City Bikes.
I do think the Anti-Carbon rant is a serious bit of textbook confirmation bias. He's free to believe any darn thing he wants. He posts here from time to time. I'm not going to divulge his screen name.
The bike shop most notable local to me is Recycled Cycles in the U-District, primarily because of their fantastic selection of used parts. While I wouldn't swear to it, I don't recall them stocking ANY carbon frame bikes, though may be available on order. No Treks. Mostly aluminum, though I noted some lovely road touring bikes they had in stock a year ago, Masi, which were chrome moly steel and had *amazing* small precision welds like I have seen on quality titanium bikes, my guess, and only a guess, may be a laser-pulse weld with filler material, rather than plasma arc with same; It just looked too small and precise for normal processes, but I could be wrong. Btw, I saw a development plan for that area in the last year I think, I think the area of the bike shop will become park, that's nice, but I hope the shop relocates local. It's bad enough that Hardwick's Hardware sold out and split for Idaho.
I know both Recycled Cycles and BikeWorks. I like to think of them as: Recycled Cycles is where you go to buy used bike parts; Bike Works is where you go to hunt for used bike parts.
FWIW: Bike Works posts here, too. Most usually in the C&V but sometimes elsewhere. Good guys (all of them) through & through.
I don't know about the area Master Plan. There is already a park just up the hill about a block or so behind their operation. I find it hard to believe that such prime commercial real estate would be converted to park. Do you have a link?
06-22-24, 04:05 PM
#77
Senior Member
06-26-24, 01:11 PM
#78
Steel is real
Join Date: Mar 2013
Location: Not far from Paris
Posts: 2,090
Bikes: 1992Giant Tourer,1992MeridaAlbon,1996Scapin,1998KonaKilaueua,1993Peugeot Prestige,1991RaleighTeamZ(to be upgraded),1998 Jamis Dragon,1992CTWallis(to be built),1998VettaTeam(to be built),1995Coppi(to be built),1993Grandis(to be built)
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I have significantly more chain drop/suck issues on my Campy-equipped road bike than I have ever had with a Shimano-equipped road bike. I installed a K-Edge chain keeper, which seems to have helped the problem, but not totally eliminated it. I need to check the chainring for twisted/bent teeth.
Last edited by georges1; 06-26-24 at 01:14 PM.
06-26-24, 01:13 PM
#79
Steel is real
Join Date: Mar 2013
Location: Not far from Paris
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Bikes: 1992Giant Tourer,1992MeridaAlbon,1996Scapin,1998KonaKilaueua,1993Peugeot Prestige,1991RaleighTeamZ(to be upgraded),1998 Jamis Dragon,1992CTWallis(to be built),1998VettaTeam(to be built),1995Coppi(to be built),1993Grandis(to be built)
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I suppose that the Trek in question wasn't made in the US, probably a lack of quality control ??
06-26-24, 01:17 PM
#80
Steel is real
Join Date: Mar 2013
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Probably due to the fact that those were US hand made had OCLV 110-120HC and were made to last decades and decades, past 2007/2008 Trek decided to move production overseas and quality is not what it used to be same with quality control.
06-26-24, 01:20 PM
#81
Steel is real
Join Date: Mar 2013
Location: Not far from Paris
Posts: 2,090
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In addition to the old OCLV 9900, I also have the modern version - Procaliber 9.9SL. Yes, you can definitely tell that the old OCLV is built like a tank, but the Procal is handling my stupidity just fine. As I 've mentioned before, I don't subscribe to the "delicate CF" paranoia.
06-27-24, 08:57 AM
#82
Commuter
Join Date: Jun 2022
Location: SE Wisconsin, USA
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Bikes: Main Bikes: 2023 Trek Domane AL3, 2022 Aventon Level.2 eBike, 1972 Schwinn Varsity, 2024 Priority Apollo 11
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I think I would appeal to Trek Corporate.
Say what happened exactly as you did here, being polite and throwing yourself on their mercy. (rather than jumping straight to "I'll never buy Trek again.") Specialized may have reacted the same way, after all.
You might also invoke this little tidbit from the page for EVERY bike on their site:
What they're doing is the opposite of taking care of you, and it is not even a ridiculous claim, nor a 20 year old bike.
https://www.trekbikes.com/us/en_US/b...colorCode=grey
Say what happened exactly as you did here, being polite and throwing yourself on their mercy. (rather than jumping straight to "I'll never buy Trek again.") Specialized may have reacted the same way, after all.
You might also invoke this little tidbit from the page for EVERY bike on their site:
We'll take care of you. Period. It's our mission to provide you with world-class hospitality every time you visit us online or in-store. We're always here to help you. It's the Trek way.
What they're doing is the opposite of taking care of you, and it is not even a ridiculous claim, nor a 20 year old bike.
We'll take care of you. Period. It's our mission to provide you with world-class hospitality every time you visit us online or in-store. We're always here to help you. It's the Trek way.
https://www.trekbikes.com/us/en_US/b...colorCode=grey
