Kudos to Wahoo
#1
Expired Member
Thread Starter
Kudos to Wahoo
My Tickr HRM began malfunctioning and I found that the battery cover was cracked. I contacted Wahoo hoping I could get a new cover. They don't sell covers but after providing proof of purchase and a pic they sent me a new Tickr, complete with battery and chest strap. Customer service doesn't get much better, IMO.
#2
aka Tom Reingold
Join Date: Jan 2009
Location: New York, NY, and High Falls, NY, USA
Posts: 40,716
Bikes: 1962 Rudge Sports, 1971 Raleigh Super Course, 1971 Raleigh Pro Track, 1974 Raleigh International, 1975 Viscount Fixie, 1982 McLean, 1996 Lemond (Ti), 2002 Burley Zydeco tandem
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I really like stories like that. Cygolite did something similar for me but with a product worth much less.
__________________
Tom Reingold, tom@noglider.com
New York City and High Falls, NY
Blogs: The Experienced Cyclist; noglider's ride blog
“When man invented the bicycle he reached the peak of his attainments.” — Elizabeth West, US author
Please email me rather than PM'ing me. Thanks.
Tom Reingold, tom@noglider.com
New York City and High Falls, NY
Blogs: The Experienced Cyclist; noglider's ride blog
“When man invented the bicycle he reached the peak of his attainments.” — Elizabeth West, US author
Please email me rather than PM'ing me. Thanks.